Return & Refund

To be eligible for a return, your item must:

• Be in the same condition in which you received it.
• Be unworn or unused.
• Have all original tags, where applicable.
• Be in its original packaging.
• Be accompanied by a receipt or proof of purchase.
• Be requested for return within 30 days after receiving the item.

Items that do not meet these requirements may not be eligible for a refund.

To start a return, please contact us at [email protected] to request return authorization.

Once your return is authorized, we will provide further instructions regarding the return process.

Please note that items sent back without first obtaining return authorization will not be accepted.

Please inspect your order upon arrival.

If the item is defective, damaged, or you receive an incorrect item, please contact us immediately at [email protected] so that we can resolve the issue.

In these cases, we will provide you with a prepaid return shipping label together with instructions on how and where to send your package.

The prepaid return shipping label is exclusively for returns related to damages, defects, or incorrect items.

We do not provide direct exchanges as part of our standard return process.

The fastest way to ensure you receive the product you want is to return the item you have and, once the return is accepted, make a separate purchase for the new product.

Once we receive and inspect your return, we will notify you of the approval status of your refund.

If approved, your refund will be automatically issued to your original payment method within 10 business days.

Please note that:

• Processing times may vary.
• Your bank or credit-card company may require additional time to post the refund to your account.
• If more than 15 business days have passed since your refund was approved, please contact us at [email protected].

If you decide to return an item simply because you changed your mind or no longer want the product, please note:

• Return Shipping Cost: You are responsible for all return shipping fees.
• Refund Processing: Your refund will be processed to your original payment method once we receive and inspect the item.

This policy applies to customers in the countries where we offer our products.

Nothing in this policy is intended to limit or exclude any consumer rights or remedies that cannot legally be limited or excluded under applicable law.